Contact Us
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Shopping EgrandBuy.com means "Total Customer Satisfaction"! |
We view every
customer as a customer for life. We work hard to make sure your online
purchasing experience is the smoothest, most pleasurable online purchase
possible. From browsing our intuitive and information rich website, to
purchasing and delivery to your door. We have the latest e-commerce and Internet
technologies to provide you with real time order status information, tracking
numbers, safe and secure SSL encrypted transactions and much more. Let us know
how we're doing; e-mail us your feedback at support@egrandbuy.com. Your complete
and total satisfaction is our greatest ambition!
For any
questions, please read our FAQ
Return & Exchanges
FAQ
Order & Payment FAQ
Shipping FAQ
Still have
questions? Feel free to contact us:
By Email:
For order questions, technical questions, and customer service questions, email
us at service@Egrandbuy.com.
Our normal email replying time circle is within 24 hours. Sometimes please allow
up to 48 hours for a response.
By Phone:
1-866-888-6630
Manufacturer & Vendor Contact:
If you would like to introduce your Company's products to Egrandbuy.com,
please contact us by sales@Egrandbuy.com
Dealer/Reseller Contact:
sales@Egrandbuy.com
Advertising Contact:
If you have a marketing proposal and would like to advertise for Egrandbuy.com
on your website, please contact us by email at
support@Egrandbuy.com
Website Problem/Website Design:
If you find any problem of our website, (including link problems, shopping cart
problems or anything else), please do not hesitate to send us email at
support@Egrandbuy.com
Complaint Contact:
If you have had a less than favorable experience shopping at Egrandbuy.com,
please contact us at your earliest convenience so that you may openly share your
thoughts. Our goal is to ensure your complete and total satisfaction so if you
harbor any negative feelings after shopping with us; we have not done our job.
We are ready and available to resolve any complaints or respond to any comments
or criticism you may have so we welcome your feedback. Please send us email at
support@Egrandbuy.com
Egrandbuy.com is a 100% internet store. We do not offer pick up service. All
items need to be shipped.
